myMDTHINK: Troubleshooting login issues

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myMDTHINK
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What is this resource? 

This video tutorial created by the Department of Human Services will help you troubleshoot common login issues to login into your myMDThink account. myMDThink consumer portal is used to apply and track applications for various Maryland state benefits such as Medicaid, SNAP, etc.

What will I learn? 

After you watch this video tutorial, you will be able to:

  • Explain various reasons for login errors,
  • Identify when and how your account can be locked,
  • Reset your password and unlock your account if necessary,
  • Log in to your account by solving the errors.

Key Vocabulary (to keep in mind):

  • Login errors
  • Incorrect password notification
  • One Time Passcode (OTP)
  • Account locked notification
  • Spam folder

How can I access this resource? 

To access this resource, click on the link below.

Click here to navigate to the video tutorial ‘What to do if you're having trouble logging in to myMDThink consumer portal'

Need extra help? 

Click here to learn more about how to reach out to one of our Digital Navigators

Or, click here to find a relevant class or event in your area